Jacob Vincent started out as that guy who could fix your phone.
âI did it for my family and friends for a while,â said the 30-year-old. âI saved money to get the education I needed because I wanted to be confident in my ability to do the repairs I was doing.â
Vincent launched Digital Surgeon on West Street in September, but jumped at the chance to move downtown, opening last week on Merchants Row.
âWe do all electronic repairs – mostly cell phone and computer repairs,â he said. âWe do all the hardware, custom computer builds, cybersecurity. â¦ We’re just a multi-purpose tech store, more about people than business, but we do business.
One thing they don’t do is televisions.
âThey take up too much space and the way they make them, it’s so expensive to fix it’s cheaper or the same price to buy a new one,â he said.
His most common repair is a cell phone screen, which he says takes less than an hour and typically costs between $ 100 and $ 200. He said they were selling props, but not parts.
Vincent said the business was strong and he was ready to expand quickly.
âThe location was the perfect size when they showed it to us,â he said. âIt is handicapped accessible so people can enter with wheelchairs. Deliveries are easy. Security is good. “
Downtown Rutland Partnership executive director Nikki Hindman said that while the partnership no longer maintains a âwish listâ of the types of businesses it wants to recruit for the downtown area, it is monitoring any gaps that need to be filled.
âThe digital surgeon responds to a specific need for technical repair, especially at the ground level which is more accessible,â she says.
The space, between the Sandwich Shoppe and Fruition, was previously occupied by The Annex, an offshoot of the bakery that offered breakfast and served as an event space.
âWhat’s really cool about Digital Surgeon is that people who get a quick fix can go to the bakery and have coffee while they wait,â said Hindman.