Cell failure in British Columbia
Photo: CTV News
UPDATE 5:20 p.m.
Rogers also blames multiple weather-related fiber cuts for service outages in British Columbia, Alberta and parts of Manitoba.
He says teams are working to get services back up and running as soon as possible.
UPDATE 2:45 p.m.
Bell confirms that its service has been affected by the storm in British Columbia.
In a Twitter post, the carrier said there had been several fiber cuts due to inclement weather conditions.
Mobility customers in British Columbia and Alberta may experience a service outage.
Bell says she is working with partners to restore service as quickly and safely as possible.
Mobility customers in British Columbia and parts of Alberta may experience a service outage due to multiple fiber outages due to adverse weather conditions. We are working with our partners to restore services as quickly and safely as possible.
– Bell Support (@Bell_Support) November 15, 2021
ORIGINAL 1:30 p.m.
Customers in parts of southern British Columbia are reporting cell phone service interruptions.
The outages seem to affect Rogers, Bell and Virgin.
Castanet has received a notification from the telephony provider TalkTel that it is experiencing a major service disruption for the three major operators.
TalkTel said it was waiting for an official update from companies on the issue and how long it might take to resolve it.
Telus has issued a statement indicating that there is currently no disruption in service for its customers. He is closely monitoring the impacts of the storm in British Columbia.
If a TELUS customer calls or texts someone on a network that is interrupted, the call or text will not go through.